ℹ︎ For confidentiality reasons, client names and sensitive details are omitted. The following showcases represent the scope of my contributions and the value delivered.
Project Overview
A comprehensive Learning and Training Management System product built on a SaaS (Software as a Service) model and supporting a multi-tenancy architecture. Unlike standard LMS platforms, this system offers a wide range of advanced features and components, including financial management capabilities, integrations with external systems, and much more.
My Role & Contributions
Throughout this project — and continuing to date — I have undertaken several key responsibilities:
Requirement Gathering & Analysis
Collected and analyzed client requirements to ensure alignment with business needs.
Collaboration with Development Teams
Coordinated with multiple development teams, clarifying business requirements to support accurate implementation.
Documentation
Worked various deliverables, including:
Business Requirements Document (BRD): Prepared for senior management to outline business needs.
Functional Requirements Specification (FRS): Detailed documentation of all system functions by role, supported by interactive prototypes to guide developers toward the expected outcomes.
API Analysis & Documentation
Analyzed the APIs required to connect frontend and backend systems.
Documented API specifications in detail on GitBook, including parameter fields, data types, expected responses, and the mapping of APIs to each system page.
Compliance & Accreditation
Analyzed and prepared the requirements necessary for accreditation by the National Center for E-Learning (NELC). Successfully achieved official approval.
Wireframing & UI/UX Preparation
Designed conceptual wireframes for the product’s marketing and informational web pages.
Client Engagement
Attended client meetings to present the product and deliver live demonstrations.
Knowledge Transfer & User Onboarding
Conducted user onboarding and knowledge transfer through orientation sessions and prepared comprehensive user guides and documentation to support system adoption.
