Then
My path into Business Analysis was not a straight line, and that has become one of the most useful parts of how I work today.
ABOUT ME
I like making complex things easier to understand.
I’m Salma Bader, a Business Analyst with a UX-driven approach to solution design. I work across business needs, user experience, and technical delivery, helping teams move from scattered ideas and complex requirements to a clearer shared understanding of what should be built.
What interests me most is not simply documenting requirements, but understanding the reasoning behind them: the problem we are solving, the people affected by it, how the process should work, and whether the final solution can be clearly implemented and validated.
MY STORY
Different roles shaped a well-rounded perspective.
The shift
My experience across software quality, user experience, and digital projects taught me to look at the same requirement from different angles. A business need has to make sense strategically, but it also has to make sense to the person using the solution. And once the experience is defined, development and QA teams still need enough clarity to build and validate it correctly.
Now
That perspective gradually shaped the way I approach Business Analysis today: understand the context first, structure the problem, make the solution visible, and keep business, users, and delivery aligned throughout the process.
Clarity is not only about writing better requirements. It is about creating a shared understanding of the solution.
WHAT SHAPED MY PERSPECTIVE
Each part of the journey changed how I see the next.
Business Analysis
Understand before defining.
It taught me to start with context (business needs, stakeholders, processes, constraints, and the real problem behind the request) before defining what the system should do.
- Requirements
- Stakeholders
- Business Rules
- Process Modeling
User Experience
Make the solution visible.
UX thinking helps me move beyond written requirements and explore how processes become actual journeys, interactions, and experiences for the people using the solution.
- User Journeys
- User Flows
- Prototyping
- Interaction
Quality Assurance
Think about validation early.
My QA background trained me to question ambiguity early: Is the expected behavior clear? What happens in different scenarios? Can this requirement actually be verified?
- Validation
- Acceptance Criteria
- Edge Cases
- Testability
CAPABILITIES & TOOLS
The methods and tools behind the work.
01
Analysis & Definition
- Requirements Gathering & Analysis
- Stakeholder Analysis
- Business Rules
- Process Modeling
- Workflow Design
- Gap Analysis
- BRD / FRD / SRS
- User Stories
- Use Cases
- Acceptance Criteria
02
Experience & Validation
- User Journey Mapping
- User Flows
- Information Architecture
- Wireframing
- Interactive Prototyping
- UX Thinking
- Requirement Validation
- QA Perspective
Experience
A journey through different sides of digital delivery.
Roles that shaped how I connect user needs, business goals, quality, and technical delivery.
Business Analyst
Dolf Technologies
Khobar, Saudi Arabia
- Gather and analyze requirements for more than eight projects, ensuring a shared understanding of business needs.
- Prepare BRDs, FRDs, and high-fidelity UI prototypes that align stakeholders with technical feasibility.
- Facilitate workshops, document workflows, and validate systems against the agreed requirements.
- Contribute to technical proposals for more than fifteen projects.
Quality Assurance & Technical Support
Dolf Technologies
Khobar, Saudi Arabia
- Performed manual testing to identify defects and maintain software quality standards.
- Participated in requirements reviews and provided feedback to improve testability.
- Delivered first-level technical support and resolved software-related customer issues.
- Escalated unresolved issues and provided customer training on product usage.
COOP Trainee
Dolf Technologies
Khobar, Saudi Arabia
- Contributed to frontend development using HTML, CSS, and JavaScript.
- Built a simple learning management system using PHP, MySQL, and Tailwind CSS.
- Performed comprehensive QA testing and documented more than fifty defects.
Project Coordinator & Business Analyst
BidChain - Graduation Project
Dammam, Saudi Arabia
- Led a five-person team, managing the project timeline and resource allocation.
- Conducted stakeholder interviews, analyzed needs, and designed user journeys and workflows.
- Produced comprehensive project documentation and achieved third place at SheCodes 2022.
- The project patent was officially filed with the United States Patent and Trademark Office (USPTO) in June 2026.
LET’S CONNECT
Good work starts with a clear conversation.
Whether it’s about a project, an idea, or simply exchanging perspectives, I’m always glad to connect.